新手上路
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- 2014-3-31
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公司简介:Linehaul Express Ltd,位于伦敦西斯罗机场附近。 公司于1989年成立,专注于空运物流的发展,到目前为止已经发展成中型企业。总部位于香港,分支遍布亚洲,欧洲以及非洲。 " Q) s* y7 r5 @. K6 C$ d+ P; F4 v) o
/ }& I/ E5 X- S6 k5 X诚聘职位:全职客服一员
1 y8 w' {0 t6 f/ G4 H5 V) ~5 a要求:英文流利,熟练运用电脑,沟通能力强,有团队精神和责任心,有永居者优先。
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8 k7 z1 T r" P职责:上班时间为周一至周五,早班正常班一周轮一次,早则为06:00-14:30 正常则为09:30-18:00
* ?6 ? D. }; ~: J) m9 d+ ~- Q. q 客户会通过邮件电话的形式询问自己的包裹,客服作为中间者需要通过跟客人,国内或者香港代理有效的沟通老解决疑问。服务有耐心,态度好。0 x" s7 m& a& N3 C
* E6 R$ l, Y8 w2 R& uThis is an office based customer service role.
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/ D* S. n0 E5 U' W! {; d0 R- D8 n: hDuties include monitoring and tracking international courier consignments. Dealing with customers and overseas agents via phone, email and IT system. Resolving problems and dealing with all types of customer service issues. Maintaining service levels and completing service standard reports. Advising customers on service standards, transit times and customs related issues. General office administration duties. May suit graduate wishing to gain experience within the Air transport industry.
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1 ]0 F# ~5 l# Q+ }+ ]& ^- D( p有意者请将简历发至邮件2 S3 T+ a/ T T/ F# w* u
jen.xie@linexsolutions.co.uk |
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