London Hotel booking (Hotel Reservation) and Office administrator assistant f...

vogamatravel

London Hotel booking(Hotel Reservation) and Office administrator assistant full time only  

We are Zone 1 (near London Eye) London based Travel Company. The job description is as followed. You are stronglyadvised to check out in details. We will provide you the full training for theadvanced company in house travel booking system first. We need you have theadvanced Microsoft office skills, e.g. Outlook, Excel, Word.

Your salary & bonus will be depending on your experience andperformance in the company afterwards, especially if you could negotiate competitiveroom rates and obtaining the credit facility from the hotel.

Key Responsibilities:

You will be working as the Hotel booking (Hotel Reservation) assistant

1, It will be mainly the hotel requests on a daily basis fromSouth East Asia sales offices via in-house computer system and prioritise thework load according to deadlines, arrival dates etc

2, Contacting hotels according to the sales requirements either bye-mail, fax or telephone to make a reservation

3, Inputting and checking rates onto the in-house computer systemand negotiating other conditions such as cancellation policies, rooms decreaseand upgrades

4, Providing suitable alternatives when required and negotiatingpossible compensations when hotels do not provide the standard of servicerequired

5, Dealing with amendments and cancellations

6, Receiving the quotation enquiries from the sales team from oursouth East Asia office. You will be doing the pricing quotation based on hoteland coach price, plus our margin and then feedback to the sales team.

7, Negotiating the price and credit facility with the hotel

What we are looking for:

1. Excellent verbal and written communication skills are requiredas you will be required to communicate effectively with colleagues, customersand industry professionals throughout the UK and globally. Fluent at French orItalian will be a big bonus.

2. Ideally you have worked in the travel industry in the past withthe similar hotel booking experience.

3, Must be patient, can sit down in front of the laptop all daylong. Happy to negotiate the rates, talking over the phone, emailing the hotelor visiting the hotel

4, Good temper and responsible person

You will be working in London

Please sends us monthly expectation along with your CV inEnglish to  careers+vogama.com    or vogamatravel+Hotmail.com